Returns & Exchanges

At Leonisa, we want you to be 100% satisfied with your purchase, which is why we offer a 60-day return policy for most items in their original condition. Whether you need a different size or a complete refund, our streamlined process ensures your satisfaction is our top priority.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging with all tags attached, ensuring the products are unworn and unwashed.

3

Print and Attach Label

Download and print the prepaid shipping label provided by the portal and securely attach it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 7-10 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing