Frequently Asked Questions
Everything you need to know about your Leonisa experience.
How do I determine my correct size for shapewear and bras?
We recommend using our detailed Size Guide located on each product page. You will need a soft measuring tape to take your bust, waist, and hip measurements to ensure the perfect compression fit.
What is your return and exchange policy?
We offer a 60-day return policy for most items. Products must be in original condition, unworn, and with all tags and hygienic liners intact. Please note that certain items marked as 'Final Sale' cannot be returned.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your garments sooner.
How should I care for my Leonisa garments to ensure they last?
To maintain the integrity of our high-quality fabrics, we recommend hand washing with cold water and mild soap. Avoid using bleach, fabric softeners, or tumble dryers; instead, air dry your garments in the shade.
Can I track my package once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Klarna and Afterpay.